5th Feb 2019
Birth Month recall is hugely popular – PatientChase instantly filters patients by their birth month across any combination of chronic disease registers.
There’s no need to run complex searches in EMIS – using our search builder simply pick the registers you’d like to cross-reference and the month of birth you’d like to filter by.
The resulting list of patients can then be cross-checked by PatientChase in a matter of moments to remove those who have already been in.
You end up with a very concise group of patents who need to be invited in.
- Spreads the call/recall workload (and therefore clinic appointments) evenly throughout the year
- Zero dependency upon clinicians remembering (forgetting!) to put in a follow up date when they see the patient
- Patients do not 'slip through the net' as they would if using the due diary date method
Thinking of changing to Month of Birth call/recall?
Consider adding something along the lines of the following to your patient letter if you decide to switch:
We are changing the way we recall patients to fall in line with their birth month. Part of the reason for this is to contact a patient once for all their reviews due. This is to make it more convenient for you. We appreciate that initially this may result in you being called in sooner or later than you were expecting.
Or words to that effect.
Do this for the first year of switching from your previous method as there will be a transitional period.
Those practices that have switched to month of birth recall love it; it puts all the call/recall control into the hands of the admin staff. And based on feedback we get, patients proactively make appointments when they know their birthday is coming.