Why are so many practices moving to month of birth call/recall for chronic disease annual reviews?

5th Feb 2019

Birth Month recall is hugely popular – PatientChase instantly filters patients by their birth month across any combination of chronic disease registers.

There’s no need to run complex searches in EMIS – using our search builder simply pick the registers you’d like to cross-reference and the month of birth you’d like to filter by.

The resulting list of patients can then be cross-checked by PatientChase in a matter of moments to remove those who have already been in.

You end up with a very concise group of patents who need to be invited in.

  • Spreads the call/recall workload (and therefore clinic appointments) evenly throughout the year
  • Zero dependency upon clinicians remembering (forgetting!) to put in a follow up date when they see the patient
  • Patients do not 'slip through the net' as they would if using the due diary date method

Thinking of changing to Month of Birth call/recall?

Consider adding something along the lines of the following to your patient letter if you decide to switch:

We are changing the way we recall patients to fall in line with their birth month. Part of the reason for this is to contact a patient once for all their reviews due. This is to make it more convenient for you. We appreciate that initially this may result in you being called in sooner or later than you were expecting.

Or words to that effect.

Do this for the first year of switching from your previous method as there will be a transitional period.  

Those practices that have switched to month of birth recall love it; it puts all the call/recall control into the hands of the admin staff. And based on feedback we get, patients proactively make appointments when they know their birthday is coming.

The most useful and user friendly software that I have encountered in over 30 years of working with management systems.

Cheryl Barton, Data Manager – Bramblys Grange Medical Practice, Hampshire

I am so glad that we as a practice have purchased PatientChase – it has completely revamped our recall system, has been invaluable during flu recall season and more importantly shows us where the ‘holes’ are when we get to near the end of the QoF year. Many thanks!

Jackie Hogg, Clinical Data Manager – The Baffins Surgery, Portsmouth

PatientChase is an excellent product of which I think as soon as you purchase it you will ask yourself ‘how ever did I cope without it?!

Rachel Mardlin, Health Informatics Facilitator – Sheffield University Health

This product will make my QOF staff member’s job so much simpler and is a quarter of a QOF point for me

GP, Newcastle

This is exactly what we’ve been looking for

PM, Cambridge

PatientChase is extremely user friendly and the support provided by PatientChase has been excellent

Practice Administrator, Otley

By using PatientChase, what would normally have taken half a day has just taken 10 minutes!

GP QOF Lead, North Wales

We use PatientChase and find it invaluable, it saves a lot of time and helps us organise our work effectively

Sue Careswell, Leckhampton Surgery

As a practice we have relied upon PatientChase to streamline our patient recall system for several years now. I consider this an essential tool

Karen Walsh, Chilcote Surgery

From Our Blog

See More Posts
15th Apr 2019

GP Contract update 15th April 2019

Please update PatientChase with the latest version so enable syncing for the new FY. Details of what this includes...

Read More
12th Mar 2019

GP Contract 2019/20 EMIS scheduled downtime

EMIS closes GP Contract on 1st April 2019 to perform it's annual GP Contract update. This may last a few weeks as normal. Update PatientChase before then and synchronise with EMIS before 31st March to ensure you can continue sending out invites during April while EMIS performs it's updates.

Read More
12th Feb 2019

Patch update - please load

Please update PatientChase with the latest version. Details of what this includes...

Read More
5th Feb 2019

Why are so many practices moving to month of birth call/recall for chronic disease annual reviews?

Birth Month recall is hugely popular – PatientChase instantly filters patients by their birth month across any combination of chronic disease registers. There’s no need to run complex searches in EMIS – using our search builder simply pick the registers you’d like to cross-reference and the month of birth you’d like to filter by. .

Read More
Dr. Raza Toosy

Dr. Raza Toosy

Raza is a current partner of a GP practice in Wallington, Surrey. He has had a passion for IT for all of his life and obtained an MScIT in Kingston University with Distinction in 2008 whilst still working as a GP. With his knowledge of both medicine and information technology his focus and vision is to create a line of business applications for GP surgeries and has been actively involved in the development of PatientChase and now PatientLeaf since 2005 using the .Net Framework. He's always wanted to improve the way clinicians access and view data to make their lives easier.

Dr. Raza Toosy

Richard Chmielowski

With qualifications in business and marketing and having previously held managerial roles in both primary and secondary care, Richard Chmielowski is co-founder of GPSS. Passionate about helping primary care staff manage their patients in the best way possible, Richard is involved in many of the customer facing aspects of delivering IT solutions.