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New feature – Instantly inserting labels into EMIS

Do you use the label printing tool to produce automatic QOF alerts for repeat prescription patients?

If the answer is yes, you can now automatically record the label into EMIS at the same time as printing the label. The labels can then be audited for exception reporting, using the reporting tool in PatientChase.

To ensure this feature is enabled, open the Label Printing Pop Up, select ‘Options’ in the top right corner and select the ‘Insert into EMIS’ option.

Click the image below for a screenshot of the label printing options:

If you don’t use the label printing tool, click here for a tutorial.

November 8, 2011

New version available

Do you have v20 of PopMan yet?

If so, an essential update of PatientChase is required for all EMIS LV practices running the new v20 QOF targets.

For more information on what to do, follow the instructions on PatientChase’s startup screen.

What’s new in this version?

  • v20 QOF targets
  • Faster syncs
  • New front end with Office ribbon effect
  • Improved Word merges
  • Super fast exports to Excel
  • Update to newer .net technology
  • Support for docx documents

If you have any questions, please call 0845 402 5161
or email support@patientchase.com

August 1, 2011

Year end ‘Mop Up’ searches

Further to a posting made in January (scroll down this page for more info), a quick reminder that it’s very easy to make instant sweeps across your QOF to help you get 100%.

You can do this in several ways:

1)Using the hotkeys within the Search Builder
2) Using the Threshold Search button on the main screen.

Remember, these auto searches are also editable/customisable to how you see fit.

Also, if you’re presently working on recalling patients across varied conditions why not supplement your letters by also sending prescription label reminders at the same time?

If you’d like help with any of the above, just get in touch.

support@patientchase.com

0845 402 5161

March 17, 2011

Important general notice on patch updates

As with any software, it is very important that you look out for and follow patch update messages on the PatientChase startup screen.

To confirm whether patches have loaded successfully, please check the version number on the startup screen against the number at the very top of the software main screen.

If in doubt, simply email support@patientchase.com

February 4, 2011

Label printing, printer and consumables supplies

We’re often approached by practices wishing to use PatientChase for it’s label printing function – where users can automatically run off co-morbidity QOF target and chronic disease reminders onto labels. These then are matched with corresponding repeat prescriptions. No more manual writing on repeats? Correct!

To view a tutorial on how label printing works, right click over any of your searches and select ‘display popups…’. Then click the corresponding link ‘learn more…’

While independent to us, Control IT is a company which specialises in label printing solutions for GP surgeries. Brother label printers and consumables are held in stock. They provide a reliable service, competitive pricing and give 30 days credit terms to GP surgeries.

Their details can be found on their website.

Please quote ‘PatientChase’ when ordering.

www.control-it.uk.com

January 21, 2011

Year End Approaching…

Happy New Year from all at PatientChase!
It’s the final quarter of the QOF year but there’s no need to panic if you still have numerous targets to achieve.

At this time of year many practices focus their patient recall on those patients who have still not come in for their QOF checks.

This is the perfect time to be using our ‘threshold search’ feature and/or the hotkeys in the search wizard.

Threshold button
At the click of a button PatientChase identifies all those patients who need to be recalled in order for you to achieve 100% across all thresholds.
All or any of this patient group can then be instantly mail merged.

This feature works brilliantly whatever method of recall you use at other times of the year. In fact, it can be used simultaneously with other recall methods, i.e. month of birth recall, QOF only recall, due diary date recall or opportunistic patient attendance.

Come the new QOF year in April, PatientChase’s flexibility means you can simply revert back to your existing recall method.

Click the big Threshold button at the top of the PatientChase screen to run the pre-built threshold search.

Should you wish to view a tutorial on how the threshold search works, simply click the ‘Learn more’ link that appears once you’ve clicked the button.

Hotkeys in the search wizard
Click on New Search and press either the r or b keys on your keyboard. This will group all your patients together across indicators where you have not yet achieved your targets.

r  = red targets / below target

b = black / within 20%

January 5, 2011

Flu Season

Flu season is upon us and don’t forget PatientChase is excellent for recalling all those patients requiring a flu jub who have a chronic disease.

Whether they have a flu jab target in 1,2,3 or 4 disease areas, PatientChase can ensure their letter takes into account all the disease areas.

The label printing feature of PatientChase is also perfect for targeting patients coming in to pick up their repeats who also need a flu jab.

Click here for a tutorial on how to use label printing.

If you’d like help with any of the above, please call 0845 4025161.

September 13, 2010

Tip – Speeding up the Search Builder

You can momentarily disable the patient counter while using the Search Builder.

This speeds up making your selections, and is most useful when there are many patients in the categories.

To do this, open the Search Builder and press the ‘p’ key to switch the counter off.
Press the ‘p’ key at any time to switch the counter back on.

Click on the image below for a screenshot of the counter disabled:

August 9, 2010

Tip – Hiding specific prose on patient letters

In addition to being able to customise the automated prose appearing in your mail merge letters, you can also hide a term so it does not show on any of the letters.

In other words, you may wish to recall patients on specific registers or for specific QOF indicators, but you may not wish to display the related term in the letters.

To hide a specific register phrase or specific QOF indicator term:

1) Go to Tools>Options>Prose
2) Select the term
3) Replace the text with [NULL]
4) Click Save.

Subsequently, no text will appear on the letter but PatientChase will still record your invitation for 1st, 2nd, 3rd letter auditing purposes.

Click on the thumbnail below to view an example.

July 28, 2010

Tip – Letter templates – additional fields

In addition to the existing merge fields found in the letter and label templates (access the templates by going to Tools>Options>Letters), any of the following 4 extra merge fields can be added to your template:

[NHSNo]
[DOB]
[Sex]
[TelNo]

Remember to enter them exactly as shown above.

July 27, 2010

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